Digicel's award-winning Customer Care Team celebrate Customer Day.
July 8, 2023
Business social
The Business Social this week features Digicel celebrating its annual Customer Day under the theme, ‘Celebrating U, because without U, there’s no Us’.
The sentiment is an ode to the digital operator’s hard-working, customer-facing teams who were joined on the front line by their fellow coworkers from other departments.
Here are the highlights.
Jodi-Ann McFarlane, senior operations manager for Digicel Foundation, took time out from her philanthropic duties to help sales administrator, Gavin Chambers with a customer on the phone.
Digicel CEO, Stephen Murad, gets fitted with a headset from Customer Care Agent, Toniann Pagan, as they both prepared to take the next customer on the phone during Customer Day celebrations on Thursday.
Digicel Group customer experience graduate trainee, Rashaun Crutchley learns the ropes of the company’s advanced fibre-to-the-home network while on an installation job with fibre technician, Romwall Fraser..
Longtime Digicel customers, Paulette Treasure(left) and Andrea Tavares (right), received a big surprise while browsing the phones on display in the Digicel store at the company’s head office. Both were spotted by Digicel CEO Stephen Murad who, in the spirit of Customer Day, gifted them with new smartphones.
Digicel Group Chief Customer Officer Daven Govender (right) with Sagility health associate director – IT Delivery Mark Anthony and Associate Director — IT Infrastructure Yonick Douglas during a Customer Day corporate visit at Sagility Health’s head office on in St. Andrew.
