New BPO complex to create 4,500 jobs
Up to 4,500 additional jobs will be created for Jamaicans through the construction of GTECH Park, a new business process outsourcing (BPO) complex in Portmore, St Catherine.
Prime
Minister Andrew Holness broke ground for the facility located at lot #2 in
Cooks Pen on Thursday, October 24.
The complex
will comprise three multilevel buildings, which can accommodate a total of
240,000 square feet of BPO operations, employing 1,500 persons per building and
up to 4,500 in total on a shift system.
The Prime Minister welcomed this newest addition to the island’s growing BPO sector, which represents a $3.5-billion investment by developer Portmore Holdings.
Holness
praised the entity’s Chief Executive Officer, Gordon Tewani, “for having the
faith in Jamaica to… make that significant investment”.
He noted
that the Government is continuing to put measures in place to ensure the
continued development of the BPO industry, which, he said, is a “strategic
growth sector for Jamaica”.
“We are very happy to support this industry because it brings in employment and some amount of foreign exchange… Employment in BPO is rapidly increasing. Since May 2017, [employment in] the sector has doubled, moving from 17,500 employees to now just about 36,000 employees. Within a few years, we could see employment in this sector possibly exceed 100,000 persons,” he said.
He said that
the Development Bank of Jamaica (DBJ), has, to date, approved more than US$73.9
million in loans to the sector and is seeking another US$40 million from the
Ministry of Finance and the Public Service “to continue to enable the sector to
grow”.
“That will,
from our estimates, mobilise another 13,000 jobs in the industry,” he said.