KINGSTON, Jamaica — The National Housing Trust (NHT) has acknowledged that some contributors may be experiencing delays in obtaining their 2011 contribution refunds and is advising those affected that the agency is working with their employers to have the issues resolved.

Specifically, some of these issues include:

• incomplete/incorrect employee information submitted on the annual returns

• late filing of annual returns and

• non-responsiveness to repeated follow-up and notices from the NHT

“The NHT understands how this affects our contributors and remain committed to using every available channel to resolve these issues in the shortest possible time,” the agency said in a statement yesterday.

Affected contributors are being asked to notify the NHT and their employers of any challenges being experienced in applying for their refunds.

Since January 1, 2019, the NHT has paid out over 63,000 applications for refund valuing in excess of $2 billion, said NHT.

The NHT is currently refunding contributions made in 2011 and earlier.

Contributors are being reminded to apply for their refund online via the NHT’s new and improved platform, NHT Online, available on our website; www.nht.gov.jm or via our mobile app. The app may be downloaded via the App Store or the Google Play Store.